понедељак, 11. новембар 2013.

“F*ck You, Google+”, An Adorable Song About YouTube's New Comments


Some YouTubers are not pleased about being forced onto Google+ for commenting, and one girl took a stand in the cutest, most profane way imaginable. “You ruined our site and called it integration / I'm writing this song just to vent our frustration / Fuck you, Google Plusssssss!” Personally, I think the shift to Google+ comments is a huge win. It will greatly discourage bullying and trolling, turning a cesspool into civil discussion. It will also let YouTube rank comments by popularity, and show you the most relevant ones from friends and celebrities. But change is tough, especially for emotional kids. Remember “Students Against Facebook News Feed”? 750,000 people, or nearly 10% of Facebook's user base at the time, protested the launch of the feature in 2006. Now it's one of the most popular pieces of the Internet and the key to Facebook's addictive nature. YouTube has had its own commenting system since forever. It's basic, and has become a haven for homophobia and racism, but some people just don't want to adapt to something new. Emma Blackery has some good points about the forced transition and other troubles in YouTubeland. “If it was gonna work it would have happened by now / Maybe ask Yahoo to fix it somehow” “No one gets videos they subscribed for / Video responses are dead in the water / You can't leave comments unless you're linked up / Can you please listen to us? / Fuck you, Google+” Blackery admits YouTube probably won't halt the march of Google+ comments across its service. Perhaps with time she'll see the strengths of less anonymous discourse, but for now she just wants to know the search giant isn't ignoring the convictions of its content creators.

Intel Has Acquired Kno, Will Push Further Into The Education Content Market With Interactive Textbooks


We had a tip about, and have now confirmed, Intel's latest acquisition: Kno, the education startup that started life as a hardware business and later pivoted into software - specifically via apps that let students read interactive versions of digitized textbooks. “I can confirm Intel has purchased Kno,” a spokesperson told us just now. The company is not disclosing deal terms but we'll hopefully going to speak to John Galvin, the GM of Intel Education, to get more details. Since then, Intel has published a more detailed statement from Galvin on its site, which points to how Kno will fit into Intel's efforts to build up its business in the education market - an effort it is making both in

Yes, High-Skill Immigration Reform Is Still Dead This Calendar Year


Breaking non-news out today: Immigration reform is dead in 2013, meaning that high-skill immigration reform is also kaput this year. We already mostly knew that, but the third-ranking Republican in the House confirmed the fact today. According to TalkingPointsMemo, “California Rep. Kevin McCarthy, the majority whip, said in a meeting with immigration proponents that there weren't enough days left for the House to act and he was committed to addressing overhaul of the nation's immigration system next year.” So, that's that. Not in 2013? Who cares! It's the end of the year anyways! Well, yes, but if you are in favor of immigration reform, and many in tech are quite keen on fixing our high-skill immigration system, losing this legislative session is pretty darn bad. In short, next year is an election year. That means the potential of primary challenges for sitting House members, which is a threat that can be used to force voting patterns. Currently, the far right is opposed to a path to citizenship, something that the Senate included in its immigration package. It will be a flashpoint in the debate, when we have it, between the parties and chambers of Congress. And that flashpoint heats up when primary challenges are held up as threats to enforce orthodoxy. Don't trust me, though. What do I know? Instead, listen to Rep. Mario Diaz-Balart of Florida. He's a Republican who, according to the Washington Post, has been involved in immigration negotiations. Here's his take on getting immigration reform done next year: “I'm hopeful that we can get to it early next year. But I am keenly aware that next year, you start running into the election cycle. If we cannot get it done by early next year, then it's clearly dead. It flatlines.” I am not convinced that that is possible.

The Rise Of The Mobile-Born


Watching my two-year-old nephew Dashiel interact with his mother's iPad made me realize that he was born into an era unlike any in history. As he grows up his expectations about how information should be presented and processed, and how interfaces should respond, will be profoundly different from how we experience technology today. Mobile is now the channel of choice for everyone, but even those of us who use technology with great alacrity are still digital immigrants. Dashiel represents a new age: the Mobile Born - a generation of kids that have been raised while literally gnawing on the equivalent of a supercomputer - otherwise known as mom's smartphone. This fact will have a dramatic impact on how companies, consumers and society as a whole manage and view technology. A New Enterprise It's hard to believe, but only a few years ago technology in the workplace was a top-down affair. The IT department decided what hardware got deployed, which applications were used and how business practices got enforced. Then a tiny crack in the IT blockade broke open when C-suite executives, enamored by the stylish, functional and intuitive iPhone, trotted these devices into enterprises and told IT, "Make this work." IT, accustomed to telling users "no," had no choice but to listen, and they effectively gave rise to the BYOD trend we've seen explode since the iPhone launched in 2007. Today, companies are not just allowing smartphones, but many are embracing mobility and transforming their business practices and work arrangements and driving new levels of productivity and value creation through mobility: MobileIron is leading the charge in the enterprise mobility management space; Bitglass is delivering transparent data security; Averail is creating a content management solution for smartphones and tablets; Lookout is making the post-PC era safer for everyone; and Mobile Helix is securing the enterprise mobile web. These changes are the essence of the mobile-first movement, but they will give way to a new and more dynamic process as the mobile-born users enter the workforce. The mobile-born generation will drive a radical rethinking of office productivity. Fast-forward a few years and we'll see a new workplace with workstations akin to air traffic control centers powered by multiple touch-, swipe- and voice-enabled devices, allowing workers to visualize and manipulate information tactically, driving the adoption of new user-interfaces and fundamental changes in software and hardware. Think the new FOX newsroom, just without the "fair and balanced" reporting. The way we interact with colleagues or business partners will change as we move to a mobile enterprise environment. We're beginning to see new companies focused on augmented memory. Refresh, for instance, has created a dossier to put an end to small talk for your next business meeting. A nice-to-have now, but as the mobile-born mature, these services will become a must-have. But this is just the beginning. It's hardly far-fetched to imagine companies that exist and are run entirely in the cloud by a de-territorialized mobile workforce. Already we carry much of our day job's office communications, data, colleagues, customers and products around in our pockets. This trend will only accelerate as the mobile-born found their own companies around entirely new expectations for organizational structures and workforce optimization. A Shift In Consumer Engagement As the mobile-born generation grows up, other unforeseen expectations will need to be met. Watch any 12-year-old do homework and you'll see that the notion of the "second-screen" is already a passé concept – TV, laptop, smartphone, iPod and tablet combine into a multi-layered information gathering and communications experience. When the mobile-born reach their teenage years, their ability to process information and levels of interactivity will go far beyond what's possible today, and their shift in consumption habits – right down to the way in which they watch TV – will only continue. Fifteen years from now, we may reach the "nth-screen," as multiple screens may not only be watched but worn, while cameras capture, record and broadcast live conversations across the room and around the world. As a result, we're already seeing a new wave of companies whose DNA is 100 percent mobile. Kik, for instance, was born of the need for a cross-platform messaging tool on mobile devices. Kik was never resident on the desktop and is a perfect example of the frictionless communication that the mobile-born will come to expect. But by the time Dashiel is behind the wheel, his expectations for seamless, safe communications will need to be solved well beyond what's possible today. If he's in a thread in Kik and has to hop in the car, he's going to want to stay in that message. This will require messaging technology embedded directly into the infrastructure of cars to become the norm just like radios and then CD players once were. And God forbid he's ever in an accident, companies like Snapsheet will ensure the insurance-claim process is as simple as it can be. What Will The Mobile-Born Future Look Like? Today, the expectation is that everyone has a high-bandwidth connection to the Internet. The future of the mobile-born is that on steroids, and entrepreneurs will rise to the need, seize the opportunity and start creating solutions for things yet to be imagined. The clear winner in this future will be the Internet of Things. The mobile-born will expect everything to be software-driven, have rich functionality and be network-aware – Nest being a pioneering company in this new direction. At the other end of the spectrum, my nephew's grandmother laments the decline of interpersonal communication. No one's writing letters anymore and people aren't talking face-to-face as frequently. She's right. But for Dashiel, a mobile-mediated reality will be all he knows.

Where I Went Wrong, Third Annual Edition


Happy anniversary to me: I've now been writing this here weekly column for exactly three years. Over the last year I have opined, prescribed, and predicted many things. And now, like last year, and the year before, as part of my one-man crusade for greater opinion-journalism accountability, I'm going to take a moment to go back and look at what I got right… and where I went horribly, hilariously wrong. (cracks knuckles) OK, let's start with my primary theme this year: technology and jobs. I actually asked the key question in a post two years ago, entitled “What If Technology Is Destroying Jobs Faster Than It's Creating Them?“ This year, though, I expanded on that at considerable length with “America Has Hit ‘Peak Jobs',” “Get Ready To Lose Your Job,” “After Your Job Is Gone,” (sense a theme here?) “The Future Of Work,” “Jobs, Robots, Capitalism, Inequality, And You,” and “Meet The New Serfs, Same As The Old Serfs.” Whew. Tired of it yet? I can't blame you. But I keep hammering at it because I believe this is one of the most important issues of our time. The notion that technology destroys more jobs than it creates has slowly become mainstream over the last few years: witness this recent piece in The Economist. My take on it, however, is different: I think all these job losses are good, in the long run, because we are (hopefully) at the very edge of a long, slow, decades-long trend towards zero jobs, i.e. a post-scarcity society. The trouble is, our current economic structure is built on those building blocks called “jobs” - and as their number slowly withers away, the necessary transition to a new system will be extremely painful and wrenching for a very large number of people worldwide. OK. Back to the recap. Way, way back, to my very first TechCrunch post, which began: “Oh, Research In Motion. You never miss an opportunity to miss an opportunity.” Prophet score: A++. And while that may seem like fish in a barrel now, back then, believe it or not, it was fairly controversial. I also wrote a couple of pieces about Bitcoin back in 2011, saying: “Does Bitcoin have a long-term future? I strongly doubt it…but I expect that something like Bitcoin eventually will.” Which, I note, is a whole lot like what Naval Ravikant wrote this July: “It's better to think about Bitcoin the protocol as Bitcoin 1.0, destined to evolve.” I followed that up this year with the suggestion that a Bitcoin-like currency would eventually go mainstream in the developing world, not the rich world. Here in the medium term, of course, Bitcoin is bubbling along nicely… I wrote about the NSA and the incipient panopticon back in 2011, too, saying: “surely there are better ways to catch these morons than building a vastly expensive and dehumanizing panopticon surveillance state.” Quite happy to stand by that one, too. I've been writing a lot about surveillance ever since, though I've actually ramped down since it became well-trodden media ground thanks to Edward Snowden. I complained about 3D printers twice. Well, I wrote that they'll become amazing world-changing technology, at the enterprise level - but I wrote those in articles entitled “There Is No Reason For Any Individual To Have A 3D Printer In Their Home,” and “3D Printers Are Not Like 2D Printers: A Rant.” This remains a contrarian view, but I'm happy to stand by it. I also claimed “All Journalism Is Tech Journalism Now,” which was admittedly a little aggressive, but I still think we're heading that way. Same for “The Technical Interview Is Dead,” and “Prepare To Pay For Your Privacy.” (See also.) Bored with my self-congratulation? Let's move on to where I messed up. Six months ago I proudly proclaimed “The Time Has Come For Chrome In The Home,” a celebration of Google's ChromeOS. It's early days yet, but I think I got that one wrong. I've hardly touched my own Chromebook since I wrote that post. Meanwhile, ChromeOS isn't actually that much more capable than a tablet - and tablet prices are dropping faster. Last year I wrote “I Believe In Google Plus,” but this year my view evolved into to, “Google Plus Is Like Frankenstein's Monster.” Which is actually mostly a compliment, as those of you who have read the original novel know; the monster was brilliant, urbane, civilized…but spurned by the world. Alas, that seems true of G+ too. And then there's Foursquare. I complained about them in my second ever TC post and in “Check In, Flame Out: How To Save Foursquare,” where I described it as a “long-term loser.” On reflection, that was probably too harsh; I think they'll probably keep eking out an existence on the perpetual edge of mainstream relevance. Last year, I wrote “Whither, Hollywood, Whither?“, in which I wrote “it seems to me that the predatory price-gouging Internet is more dangerous to movies than television,” and this year I followed it up with “When Will Doom Come To Hollywood?” where I, er, revised my opinion somewhat. The prediction I'm personally most interested in, though, is one I made last year: “In Five Years, Most Africans Will Have Smartphones,” which I followed up this year with “The Second Billion Smartphone Users.” We won't know until 2017 whether I'm right on that one - but there are claims that smartphone penetration has already risen to 21 percent in the Middle East and Africa, up from 1.3 percent in 2009. If that's true, then 50 percent by 2017 looks downright conservative. So: while I wouldn't bet all your bitcoins on every word I type, that's a decent performance nonetheless, if I do say so myself. And I hereby resolve to be a little bolder over the next 12 months with my predictions - because if nothing else, it ought to make next year's iteration of this post awfully entertaining.

Moving Past Digital Schizophrenia


The biggest dilemma we face today building products is not whether we have an identity without our devices, but rather can we have an identity with our devices? Our identities are fragmented across dozens of websites, mobile applications and databases. Every day, these programs simultaneously squawk at us with push notifications and email updates, disorganizing and splitting our mental focus. It's not simply that we've lost control of our identities. It's that we have multiple identities based on whatever platform we happen to be on. And that is hindering our ability to accomplish even the most mundane tasks without friction. This digital schizophrenia is harming users who want a well-designed and cogent experience built for their own work patterns. Schizophrenia, as understood today, is a "disintegration of personality" that leads to the inability to properly process thoughts. That is precisely why founders should be focused on building products that allow each of our identities to coalesce across applications. Digital schizophrenia is harming users who want a well-designed and cogent experience built for their own work patterns. There are three principles that should guide how we build companies around identity today: Create products that are properly targeting the right kinds of devices. Companies need to democratize their platforms, because products benefit each other when data is shared. Products should be built around frictionless workflows, both between users and devices, and between users themselves. The Right Kind Of Device Targeting the right kind of device is trickier than it seems. It is hardly a shock to anyone that users are interacting with more devices than ever. The popularity of smartphones and tablets has been among the most exciting developments in technology investing in the last five years. Yet, that doesn't mean that every app should be mobile-only, or even mobile-first. Rather, founders need to focus on what they want their users to accomplish and what platforms make sense for that function. Take Uber. The company takes advantage of smartphones by using your location to hail a taxi. As a workflow, it is among the best experiences of any product on the market today because it focuses on the sole platform relevant to its goals. It's a great example of a mobile-only company. For Square, though, its product is best used on tablets, because that form factor is ideal for point-of-sale systems. Both of these examples are different from computer-aided design programs, which should probably still be on the desktop given a designer's need for precision. To ensure a great user experience, companies must also think about democratization of the platform. Today, too many companies are siloing away data, hoping to build revenue models instead of great products. There may be benefits to that strategy in the short term, but this siloing is a classic example of the tragedy of the commons, and we need to be aware of the loss to the user every time we consider adding another store of data to their lives. As I have written before, the great companies of the future will take advantage of economies of unscale and allow for decentralized workflows to work across their application. Frictionless Workflows With more of our identity information openly available, founders finally can build products with frictionless workflows. Products should be built to take advantage of the different data stores that a user has under their control – whether that be communications on a social network like Facebook or contacts stored in a CRM. These integrations are certainly hard, but products built around each other will create the superior experiences desired by users. The best example of this sort of future is Google Now, which actively tries to combine different data sources together into one integrated experience. These three principles aren't just good for consumers, but will help enterprises, as well. If we do this right, our focus on identity will create the first quantitative view of an enterprise that can assess productivity in a data-driven way. Who does too many meetings? Who is engaging enough with customers? By giving a human view of the enterprise, we can create a better functioning workforce and ultimately increase our productivity. Projects and companies that focus on identity and overcome this digital schizophrenia are of strong interest to me at General Catalyst. In some cases it's right in our sweet spot – entrepreneurs at their inception, wishing to partner with us in building companies from a germ of an idea. Ultimately, these smart systems – based on our identities – will not only sweep away the idea that there is a consumer or an enterprise, but do something much more valuable: give us back control of our identity.

Gillmor Gang: Hocus Pocus


The Gillmor Gang - Danny Sullivan, Robert Scoble, John Taschek, Kevin Marks, and Steve Gillmor - find themselves in a quandary over Steven Elop's alleged exit strategy for Microsoft. Is he really serious, dumping XBox and casting aside Bing? Or is this just a magician's sleight of hand, misdirecting the attention from the more radical idea of abandoning Windows to save Office. The Gang is torn on whether Office can make the voyage to mobile or not, but with Bill Gates' so-rumored involvement in the Post-Ballmer strategy, it seems unlikely the next CEO will stop protecting Windows by making Office cross-platform. Head of MS PR Frank Shaw is openly dismissive of the Bloomberg story, and most pundits doubt Elop will get the job turning the aircraft carrier around. It may be fiction, but our bet is some version of this story will be the rabbit pulled out of this hat.